Support Services

Service Overview

With Sharaf IT you can rest assured that our team will constantly stay up to date and identify the best IT solutions that help your business achieve its’ goal. Our IT experts will empower your team and help you leverage best-in-class technology that will help you secure and grow your business, reduce costs, and allow your team to work more effectively.

SERVICES INCLUDE:

Server and Desktop Management

World-Class Concierge Care Service Desk

Domain Accounts & Email Administration

Proactive System Monitoring and Alerts 7 x 24 x 365

Backup & Disaster Recovery (BDR) System Administration

Anti-Virus and Anti-Malware Protection and Monitoring

Remote Access and VPN Solution Management

Technology Asset Management & Supplier

Operating System Patches & Updates

Network Configuration and Management (including wireless)